Privacy Policy
Our website address is: sjaana.com.
What personal data
we collect
At Sjaana.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.sjaana.com, and make purchases from our online store. Please read this policy carefully. By using our website, you agree to the terms outlined in this Privacy Policy.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Information We Collect
We may collect the following types of information when you visit our site, create an account, or make a purchase:
Name, email address, phone number, shipping and billing address, payment information (credit card details, etc.).
Non-Personal Information: Information about your visit, such as browser type, device, IP address, and browsing activity on our website.
How We Use Your Information
We use the information we collect for various purposes, including:
- To process and complete your orders.
To provide customer support and respond to inquiries.
To send promotional emails, special offers, and newsletters (if you opt in).
To improve our website and product offerings.
To detect and prevent fraud and ensure the security of our website.
By using our services, you consent to our use of your data for these purposes.
How We Protect Your Information
We take appropriate technical and organizational measures to protect your personal information. This includes encryption during transactions and secure storage of data. While we strive to protect your information, no data transmission over the internet can be guaranteed as 100% secure.
We do not sell your information
Sharing Your Information We do not sell, rent, or trade your personal information to third parties. However, we may share your information with the following parties for specific purposes:
Service Providers: We may share your information with third-party service providers who help us operate our business (e.g., payment processors, shipping companies, email service providers).
Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request (e.g., court order or government investigation).
Cookies
Cookies and Tracking Technologies Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect data about your visit. Cookies are small files stored on your device that help us remember your preferences and improve site functionality. You can choose to disable cookies in your browser settings, but this may affect some features of our website.
Your Rights and Choices You have the right to
Access, update, or delete your personal information.
Opt-out of receiving promotional emails by clicking the unsubscribe link in our emails or contacting us directly.
Request a copy of your personal information that we have collected.
If you would like to exercise any of these rights, please contact us at support@sjaana.com.
Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information.
Changes in Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through email or a notice on our website. Your continued use of our website after such changes signifies your acceptance of the updated policy.
contact us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
support@sjaana.com
0300 5551108